Prohibited Items
Items we cannot ship due to international regulations
Important Notice
To ensure compliance with international shipping regulations and Kenyan customs laws, we do not accept the following items for shipment. Our AI validation system automatically checks your cart and will warn you if prohibited items are detected.
We reserve the right to refuse shipment of any product at our sole discretion to comply with export, transit, and import regulations.
Strictly Prohibited Items
Items We Can Ship With Conditions
Some items are allowed only if they meet specific conditions:
Perfume, Cologne, Body Mists, Aftershave
- Must be authentic, factory sealed, and unused
- No counterfeit products
- Processed weekly
- No extra charges
Dietary Supplements
- Must be new, unused, and factory sealed
Protein Powder and Workout Supplements
- Must be factory sealed and unopened
Glass and Ceramic Items
- Shipped at your own risk
- Extra protective packaging recommended
Products Containing Lithium-Ion Batteries
- Will be packaged separately
- Must comply with airline regulations
- Subject to additional fees
AI-Powered Cart Validation
Our AI system automatically scans your cart items to detect prohibited or restricted products. You'll receive a warning with instructions to remove them before completing your order.
This ensures your order complies with all regulations and prevents shipping delays.
Unsure if your item can be shipped?
Contact Us